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EXPANDED SERVICE IN CALIFORNIA
With our recent service center opening in Los Angeles we've expanded our direct service in California.
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EXPANDED SERVICE INTO HOUSTON
With our recent service center opening in Houston we've expanded our direct service in Texas.
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Technology Throughout Transit

With our barcode scanning process, customers get real-time tracking by individual handling units & access to PODs immediately after delivery.

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Tracking

Tracking shipments with CCFS gives you greater visibility on where your freight is throughout the delivery process.

Transit Times

Need to quickly check transit times? It’s easy to find estimated transit for all your shipments.

Set-Up Shipment

Effortlessly manage every aspect of your shipments. Think of this page as your manifest for the day. You can create new outbound, inbound and 3rd party shipments.

Quick Pick Up

In a hurry? Set up a Quick pickup in under 30 seconds. Just enter some basic info and we’ll come pick it up.

Shipping History

Have clear visibility of your shipments and their status. You have access to your shipping documents, invoices and photos.

Address Book

Getting quotes and setting up shipments is a breeze when you use our address book tool. Simply upload your contacts and all the fields will be pre-populated for you.

Settings, Alerts & Reports

Subscribe to alerts & reports that you want to see. Get notified when your freight is delivered, when there’s a weather delay, and much more!

Invoices

Use our Invoices tool to access your BOL, POD, W&I and a summary of all your invoices, that show current, short and past due.

Quote

Get a quick and accurate quote in seconds. You can immediately use your quote to create a shipment or save your quote for up to 30 days.

11,000+
Direct Points
11,000+
Direct Points
99.88%
Claims Free
98.16%
On-time Ratio
51
Service Centers
99.88%
Claims Free
98.16%
On-time Ratio
51
Service Centers

Your True Cost

Understanding root causes of inefficiency is crucial to lowering true costs. This is the case for shippers and carriers alike. While a quote may appear inexpensive, what are the hidden costs to you, your company, and your customers? …How can you limit the frequency of these unwanted expenses?

Learn more by exploring the insights below.

Missing FreightMissing Freight
missing freight
Why do carriers lose my freight?

Other carriers use the same barcode on each piece of your shipment. When pieces go missing, they’re difficult to locate because each scan looks identical. In contrast, our TRUETRAKTM system assigns a unique barcode to each handling unit. This gives us more precise tracking so you have fewer headaches with missing freight.

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Damaged freight
Why do carriers damage my freight?
Damaged freight stackedDamaged freight part 2
1
Load Capacity

Every carrier tries to maximize load capacity (cubic space and weight), as they should-- it's fiscally and environmentally responsible. What sets carriers apart is their technique in pursuing this target. Many stack freight directly on top of your product or try to cram freight into tight spaces.

We securely mount freight onto load bars, avoiding the potential of crushing freight beneath it. This precaution helps us fill trailer volume while reducing damage so we can deliver freight to your customer instead of a landfill.

2
Culture

Human error accounts for a portion of unintentional damage by carriers. How well does your carrier manage the frequency and severity of this human error?

We carefully hire like-minded individuals who have a balanced attitude towards safety, quality, and productivity. Then we give them the tools and training to successfully protect your product in a fast-paced LTL environment.

3
Packaging

LTL freight is handled many times in transit and shares trailer space with various other commodities. Packaging your product adequately to withstand the rigors of LTL shipping will reduce the likelihood of damage. Some of the most common packaging oversights are freight that overhangs the pallet, unprotected loose freight, product that's not properly secured to the pallet, and top-heavy freight with an insufficient base.

We dislike claims just as much as shippers. Damage not only involves freight but also injures reputations and relationships. Our Sales and Operations team members can provide valuable input while partnering with you to protect your product.

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Delayed freightDelayed Freight
Delayed freight
Why do carriers delay my freight?
1
Low Route Density

Most carriers only deliver to rural locations when they have enough freight built up, leaving your customer wondering when or if they'll receive their shipment. 

For predictability, our remote points get a scheduled service day, so customers know exactly when to expect their freight. In addition, our high-density coverage allows us to service rural locations more frequently and consistently than competitors.

2
Misroutes

Another reason freight could get delayed is misrouting. Human error while loading trailers is unavoidable. Generally, carriers catch these errors once freight reaches the incorrect terminal which often causes your freight to be delayed multiple days.

Through use of barcode scanning on our docks, if freight is initially misloaded, system alerts notify us immediately. This allows us to correct the mistake before it becomes a service issue.

3
Lane Capacity

Your freight could also be delayed due to lane capacity. When carriers see an influx in requests, your freight may not receive top priority, causing your shipment to be held until capacity becomes available.

Two-thirds of our customers submit requests electronically. Our drivers also send electronic versions of BOLs while on their route. This allows us to see early indicators of heavy lanes with time to react and adjust capacity when possible.

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solutions that

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